Shipping policy

Shipping Policy

At SOUQ BAZAAR, we are committed to delivering your orders quickly and efficiently throughout the Kingdom of Saudi Arabia (KSA).

Free Shipping

We are pleased to offer FREE shipping on all orders across Saudi Arabia, with no minimum purchase requirement.

Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation email or message with tracking information, where available.

Delivery Time

  • Riyadh, Jeddah, Dammam, and major cities: 2–5 business days

  • Other regions and remote areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, carrier delays, or other unforeseen circumstances.

Delivery Information

Customers are responsible for providing accurate shipping information. SOUQ BAZAAR is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Order Tracking

If tracking is available for your shipment, tracking details will be provided once your order has been dispatched.

Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays may occasionally occur. If your order has not arrived within the expected timeframe, please contact us at souqverse.shop@gmail.com and we will assist you in tracking your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product so we can investigate and assist you.

Contact Us

For any shipping-related questions, please contact us:

Email: souqverse.shop@gmail.com